Privacy Policy

Privacy Policy

Welcome to The Thread Club! This Privacy Policy explains how The Thread Club collects, uses, shares, and protects your personal information in connection with your use of our website, www.thethreadclub.net, and any related services, applications, or features offered by The Thread Club (collectively, the “Services”).

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Services.

  1. Information We Collect

We collect personal information you provide to us, such as when you create an account, make a purchase, subscribe to our newsletter, or interact with our Services. The types of personal information we collect may include:

  • Contact information (such as name, email address, phone number, and shipping address)
  • Payment information (such as credit card number and billing address)
  • Account credentials (such as username and password)
  • Communications preferences
  • Demographic information
  • Order history
  • Information you provide when you contact us or participate in surveys or promotions

We also collect certain information automatically when you use our Services, including:

  • Device information (such as IP address, browser type, operating system, and device identifiers)
  • Usage information (such as pages visited, time spent on our website, and referring website)
  • Location information (if you enable location-based services)

We may use cookies, web beacons, and other tracking technologies to collect this information. You can manage your cookie preferences through your browser settings.

  1. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Services
  • Process and fulfill your orders
  • Communicate with you about your account, purchases, and promotions
  • Customize and personalize your experience
  • Conduct research and analysis
  • Prevent fraud and secure our Services
  • Comply with legal obligations
  1. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

  • With service providers and vendors who help us operate our business and provide our Services (such as payment processors, shipping carriers, and marketing partners)
  • With our affiliates and subsidiaries
  • With third parties in connection with a corporate transaction (such as a merger, acquisition, or sale of assets)
  • With law enforcement or government agencies in response to lawful requests or legal process
  • With other third parties with your consent or at your direction

We may also share aggregated or anonymized information that does not directly identify you.

  1. Your Choices

You have certain rights and choices regarding your personal information. You can:

  • Update or correct your information by logging into your account
  • Opt out of receiving promotional communications from us by following the instructions provided in the communication or contacting us directly
  • Adjust your cookie preferences through your browser settings
  • Request access to or deletion of your personal information by contacting us as described below

Please note that if you choose to delete your personal information or opt out of certain communications, we may not be able to provide you with the full functionality of our Services.

  1. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

  1. Children’s Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you believe we have collected personal information from a child under the age of 13, please contact us immediately.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated Privacy Policy on our website or through other means. Your continued use of our Services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.

  1. Contact Us

Phone: +1 510 866 0904
Email: purchasing@thethreadclub.net
Address: 515 Lincoln Ave, San Jose, California 95126, United States

Support Hours:
Monday to Friday: 9:00 AM – 6:00 PM